10 Quick Tips for Drop Shipping Online

Top 10 Tips

Guest post by Sarah from Wholesale Ted Today, I’m going to share with you our 10 tips for drop shipping online. 1. Focus on items that have constant, on-going demand. Don’t rely on volume. 2. Appeal to a customer’s WANTS rather than NEEDS to increase the sales price/profit per sale. 3. Free traffic is fine […]

How to Keep Your Existing Ecommerce Customers (And Attract New Ones, Too)

Reasons Customers Stop Buying From Your Website

In any sort of retail business, there’s always talk of either landing new customers or valuing existing ones. Which side is right? FeedbackExpress dives in deep with this debate, finding out once and for all what your business strategy should be. Customer Retention It’s impossible to ignore the benefits of retaining your existing customer base: […]

How to Remove Negative Feedback on eBay

Ingvar Bjork/Shutterstock.com

Ooh, got a bit of bad feedback on a recent eBay sale? That’s okay. Well, not really, but it doesn’t have to mean the end of the world for you. At FeedbackExpress, we’re firm believers in finding the silver lining on any storm cloud and that includes negative feedback and how to get rid of […]

4 Great Tips for Creating Your Ecommerce Returns Policy

Ecommerce returns policy

Uh-oh, a buyer emailed you to let you know they’re unhappy with their purchase and want to return an item. But that’s okay, because it happens to every seller. And with help from FeedbackExpress, you can craft an ecommerce returns policy that simplifies life for both you and your buyers. #1. Try to Avoid Returns […]

Should You Offer Free Shipping and Returns?

Ecommerce returns policy

One of the biggest questions we here at FeedbackExpress deal with is, should you offer free shipping and returns? Countless merchants grapple with this issue and its benefits or consequences — should they eat the small extra cost to lure in more buyers, or just work it into the final price? Spoiler alert: we’re in […]

Improve Your Ecommerce Returns Process (in 3 Easy Steps)

how Amazon sellers should deal with FBA returns

It’s one of the few things that fills any merchant with dread: a product return. No seller wants to take back an item and exchange it for money, as doing so seems to signify a failure on their part. But returns are a part of doing business, and FeedbackExpress will show you how to best […]