Get more positive feedback
and product reviews from Amazon buyers.

Stop negative buyer feedback in its tracks by requesting removal
or responding to buyers super-quick!!

Positive feedback stars

FeedbackExpress makes it radically easy to improve your Amazon seller rating through
powerfully effective, automated feedback requests, and a whole lot more!

Start my 30 day free trial of FeedbackExpress
No Credit Card Required. 60 Second Signup.

New

Five More European and Canadian Marketplaces Now Live!

Supported Amazon Marketplaces

As well as Amazon US and UK marketplaces, FeedbackExpress now fully supports
Amazon Germany, France, Italy, Spain and Canada,
complete with professionally translated templates to allow you to request
seller feedback and product reviews in buyers’ native languages.

Find out more >

Positive feedback and product reviews on tap.

Amazon product review software places your feedback and product review requests on auto-pilot with professionally written messages, delivered to the right customers, at the right time for the right products.

Timing is everything!
  • Choose when your message will be triggered based on when an order is placed, dispatched or delivered—straight away or up to 10 weeks after the event.
  • Choose a specific time of day to deliver messages or send at the same time an order was placed.
Filter messages according to:
  • Fulfilment type (FBA or MFN)
  • Item condition
  • SKU or ASIN
  • Shipping location
Protect your seller rating
  • Exclude requests where the product delivery is late.
  • Blacklist customers who have left negative feedback.
  • Exclude products that are more likely to receive negative reviews.
Ask for product reviews when positive feedback is left

FeedbackExpress’ Amazon feedback tool can automatically thank customers for leaving positive feedback and ask for a product review at the same time—increasing your chances of getting a response.

testimonial-beta-tester-v1

“I have been using Amazon feedback software, FeedbackExpress, for a month now and without question, my seller metrics are improving. The carefully worded emails they have produced are without question getting more customers to leave positive feedback and product reviews.”

Amazon FBA Seller

Disclaimer: There’s no guarantee of specific results and results can vary.

Fight off negative buyer feedback and request its removal
or respond to buyers super fast!

Negative and neutral buyer feedbacks (1, 2, 3 stars) can really hurt your seller metrics
so it’s vital to deal with them the moment they occur.

Start my 30 day free trial of FeedbackExpress
No Credit Card Required. 60 Second Signup.
Get alerts to your phone

Get negative/neutral buyer feedback alerts right to your phone and inbox.

Never miss a negative feedback or forget to deal with it again!

FeedbackExpress offers a beautifully simple status system that makes filtering super easy.

You’ll see at a glance all positive, neutral and negative buyer feedbacks and know when action needs to be taken or if cases have been resolved. You’ll even be advised to leave seller feedback if a negative feedback can’t be resolved.

Getting Amazon to remove a negative/neutral buyer feedback is now kids’ play.

FeedbackExpress will generate the message to submit to Amazon complete with Order ID, reason feedback should be removed and link to policy violated.

Get alerts when negative feedbacks are removed or struck through.

FeedbackExpress will email you when Amazon or a seller has removed a negative buyer feedback. It will also alert you when Amazon strikes through a negative feedback on FBA orders.

100% Amazon Compliant
FeedbackExpress is 100% Amazon compliant, so you can confidently message your customers and request feedback within Amazon’s conditions of use.

More feedback = More Buy Boxes
with higher profit margins!

Your seller rating and feedback score are key metrics used by Amazon to determine who wins the Buy Box. Sellers with consistently stellar customer service and seller ratings can typically win the Buy Box at higher prices and profit margins than competitors with lower feedback scores.

Maintaining competitive pricing 24/7 is also crucial to your ability to win the Buy Box. With our sister product, RepricerExpress, you can automate Amazon pricing and beat your competitors to the Buy Box more easily.

82% of sales are through the Buy Box

Amazon sales made through
the Buy Box

Stay up-to-date with e-commerce news

Master your feedback and seller metrics with up-to-date tips and tricks from the world of Amazon.
We’ve been developing software for Amazon and eBay sellers for over 13 years and happily share our knowledge with our customers.

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You’ve heard it before: gathering ecommerce customer reviews should necessitate a major part of your schedule. But have you stopped to wonder why? While it’s all good and fine to let FeedbackExpress handle the fiddly bits for you, knowing why

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8 Private Label Amazon Mistakes to Avoid

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You’ve created a private label on Amazon because you believe your own original idea is better than anything else you could copy. But making one of these nine mistakes can spell trouble for you. Whether you’re just starting out or

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5 Expert Tips to Improve Your Amazon Organic Listings

April 24th, 2017|0 Comments

Guest blog by Ron from Visiture Amazon gave everyone, from major brands to stay-at-home parents, the opportunity to earn a lucrative income from selling goods online. The ability for anyone to just decide to start selling a product using Amazon’s

Are you ready to take your seller metrics
to the next level?

With a 30 day free trial and negative feedback notifications in every plan,
you’ll be mastering your Amazon feedback in no time!

Start my 30 day free trial of FeedbackExpress
No Credit Card Required. 60 Second Signup.