Get more positive feedback
and product reviews from Amazon buyers.

Stop negative feedback in its tracks and remove it super-quick!

Positive feedback stars

FeedbackExpress makes it radically easy to improve your Amazon seller rating through
powerfully effective, automated feedback requests, and a whole lot more!

Start my 30 day free trial of FeedbackExpress
No Credit Card Required. 60 Second Signup.

New

Five More European and Canadian Marketplaces Now Live!

Supported Amazon Marketplaces

As well as Amazon US and UK marketplaces, FeedbackExpress now fully supports
Amazon Germany, France, Italy, Spain and Canada,
complete with professionally translated templates to allow you to request
seller feedback and product reviews in buyers’ native languages.

Find out more >

Positive feedback and product reviews on tap.

Amazon product review software places your feedback and product review requests on auto-pilot with professionally written messages, delivered to the right customers, at the right time for the right products.

Timing is everything!
  • Choose when your message will be triggered based on when an order is placed, dispatched or delivered—straight away or up to 10 weeks after the event.
  • Choose a specific time of day to deliver messages or send at the same time an order was placed.
Filter messages according to:
  • Fulfilment type (FBA or MFN)
  • Item condition
  • SKU or ASIN
  • Shipping location
Protect your seller rating
  • Exclude requests where the product delivery is late.
  • Blacklist customers who have left negative feedback.
  • Exclude products that are more likely to receive negative reviews.
Ask for product reviews when positive feedback is left

FeedbackExpress can automatically thank customers for leaving positive feedback and ask for a product review at the same time—increasing your chances of getting a response.

testimonial-beta-tester-v1

“I have been using Amazon feedback software, FeedbackExpress, for a month now and without question, my seller metrics are improving. The carefully worded emails they have produced are without question getting more customers to leave positive feedback and product reviews.”

Amazon FBA Seller

Disclaimer: There’s no guarantee of specific results and results can vary.

Fight off negative feedback and get it removed super fast!

Negative and neutral feedbacks (1, 2, 3 stars) can really hurt your seller metrics
so it’s vital to deal with them the moment they occur.

Start my 30 day free trial of FeedbackExpress
No Credit Card Required. 60 Second Signup.
Get alerts to your phone

Get negative/neutral feedback alerts right to your phone and inbox.

Never miss a negative feedback or forget to deal with it again!

FeedbackExpress offers a beautifully simple status system that makes filtering super easy.

You’ll see at a glance all positive, neutral and negative feedbacks and know when action needs to be taken or if cases have been resolved. You’ll even be advised to leave seller feedback if a negative feedback can’t be resolved.

Getting Amazon to remove a negative/neutral feedback is now kids’ play.

FeedbackExpress will generate the message to submit to Amazon complete with Order ID, reason feedback should be removed and link to policy violated.

Get alerts when negative feedbacks are removed or struck through.

FeedbackExpress will email you when Amazon or a seller has removed a negative feedback. It will also alert you when Amazon strikes through a negative feedback on FBA orders.

amazon-partner-network-logo

100% Amazon Compliant
FeedbackExpress is a proud member of Amazon’s Technology Partner Network so you can confidently message your customers and request feedback within Amazon’s conditions of use.

More feedback = More Buy Boxes
with higher profit margins!

Your seller rating and feedback score are key metrics used by Amazon to determine who wins the Buy Box. Sellers with consistently stellar customer service and seller ratings can typically win the Buy Box at higher prices and profit margins than competitors with lower feedback scores.

Maintaining competitive pricing 24/7 is also crucial to your ability to win the Buy Box. With our sister product, RepricerExpress, you can automate Amazon pricing and beat your competitors to the Buy Box more easily.

82% of sales are through the Buy Box

Amazon sales made through
the Buy Box

Stay up-to-date with e-commerce news

Master your feedback and seller metrics with up-to-date tips and tricks from the world of Amazon.
We’ve been developing software for Amazon and eBay sellers for over 13 years and happily share our knowledge with our customers.

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  • New Amazon customer review guidelines

Why Gathering Feedback on Amazon is Crucial for Sellers

March 28th, 2017|0 Comments

You’ve likely heard some variation on this: people only post a review when they’re unhappy and want others to share in their misery. But good reviews matter, too! Actually, all reviews are important when dealing on Amazon. If you already

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5 Useful Ways Private Label Sellers Can Get More Amazon Product Reviews

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If you’re one of the growing number of entrepreneurs who are dealing with their own product label and brand, then FeedbackExpress has got the post for you! We’ll go into different strategies you can use to spread the word on

Are you ready to take your seller metrics
to the next level?

With a 30 day free trial and negative feedback notifications in every plan,
you’ll be mastering your Amazon feedback in no time!

Start my 30 day free trial of FeedbackExpress
No Credit Card Required. 60 Second Signup.