FeedbackExpress Amazon Feedback Software 2018-01-10T14:21:43+00:00

Get more Amazon product reviews
and seller feedback in 2018!

Positive feedback stars

FeedbackExpress makes it radically easy to improve your Amazon seller rating through powerfully effective, automated feedback requests, and a whole lot more!

Start free 30 day trial of FeedbackExpress

No credit card required. 60-second signup.

FeedbackExpress Feedback software dashboard

New

Five More European and Canadian Marketplaces Now Live!

Supported Amazon Marketplaces

As well as Amazon US and UK marketplaces, FeedbackExpress now fully supports
Amazon Germany, France, Italy, Spain and Canada,
complete with professionally translated templates to allow you to request
seller feedback and product reviews in buyers’ native languages.

Find out more >

Positive seller feedback and product reviews on tap

Amazon product review software places your feedback and product review requests
on auto-pilot with professionally written messages, delivered to the
right customers, at the right time for the right products.

Timing is everything!

  • Choose when your message will be triggered based on when an order is placed, dispatched or delivered—straight away or up to 10 weeks after the event.
  • Choose a specific time of day to deliver messages or send at the same time an order was placed.

Filter messages according to:

  • Fulfilment type (FBA or MFN)
  • Item condition
  • SKU or ASIN
  • Shipping location

Protect your seller rating

  • Exclude requests where the product delivery is late.
  • Blacklist customers who have left negative feedback.
  • Exclude products that are more likely to receive negative reviews.

Ask for product reviews when positive feedback is left
FeedbackExpress’ Amazon feedback tool can automatically thank customers for leaving positive feedback and ask for a product review at the same time—increasing your chances of getting a response.

“I have been using Amazon feedback software, FeedbackExpress, for a month now and without question, my seller metrics are improving. The carefully worded emails they have produced are without question getting more customers to leave positive feedback and product reviews.”
Paul Simpson, Amazon FBA Seller

Get negative seller feedback alerts directly to your inbox or smartphone

Negative and neutral seller feedbacks (1, 2, 3 stars) can really hurt your seller metrics
so it’s vital to deal with them responsibly the moment they occur.

Start free 30 day trial of FeedbackExpress

No credit card required. 60-second signup.

Get alerts to your phone
Get negative/neutral seller feedback alerts right to your phone and inbox.

Never miss a negative feedback or forget to deal with it again!
FeedbackExpress offers a beautifully simple status system that makes filtering super easy. You’ll see at a glance all positive, neutral and negative buyer feedback and know when action needs to be taken or if cases have been resolved. You’ll even be advised to leave seller feedback if a negative feedback can’t be resolved.

React quickly and responsibly to negative/neutral feedback
FeedbackExpress will generate the message to submit to Amazon complete with Order ID and link to policy violated.

Get alerts when negative seller feedbacks are removed or struck through.
FeedbackExpress will email you when Amazon or a seller has removed a negative seller feedback. It will also alert you when Amazon strikes through a negative feedback on FBA orders.

More feedback = More Buy Boxes
with higher profit margins!

Your seller rating and feedback score are key metrics used by Amazon to determine who wins the Buy Box. Sellers with consistently stellar customer service and seller ratings can typically win the Buy Box at higher prices and profit margins than competitors with lower feedback scores.

Maintaining competitive pricing 24/7 is also crucial to your ability to win the Buy Box. With our sister product, RepricerExpress, you can automate Amazon pricing and beat your competitors to the Buy Box more easily.

82% of sales are through the Buy Box

Amazon sales made through
the Buy Box

Stay up-to-date with ecommerce news

Master your feedback and seller metrics with up-to-date tips and tricks from the world of Amazon.
We’ve been developing software for Amazon and eBay sellers for over 13 years and happily share our knowledge with our customers.

  • Amazon news

5 Interesting Stories from the World of Amazon This Week

January 19th, 2018|0 Comments

Welcome to FeedbackExpress’ weekly round-up of the top five stories from the world of Amazon and ecommerce. Amazon shortlists 20 cities for second headquarters: The Guardian reports that Amazon has released a shortlist of 20

  • Infographic: How to Get Your First 1,000 Followers on Pinterest

5 Key Amazon Seller Metrics to Keep a Close Eye on

January 17th, 2018|0 Comments

There's a large number of metrics to worry about on Amazon, but some are more important than others. With that in mind, FeedbackExpress examines the five seller metrics you should be making your priority on

  • Amazon seller calendar

Amazon FBA Seller Calendar 2018

January 15th, 2018|0 Comments

As an Amazon seller, you’re looking for any edge you can get over your competitors . Well, FeedbackExpress has got that edge for you, and we’ll be looking at some of the biggest changes you

Are you ready to take your seller metrics
to the next level?

With a 30 day free trial and negative feedback notifications in every plan,
you’ll be mastering your Amazon feedback in no time!

Start free 30 day trial of FeedbackExpress

No credit card required. 60-second signup.

Get more positive feedback

and product reviews from Amazon buyers

Try free for 30 days
No risk • No credit card required
Cancel at any time.

Positive feedback and product reviews on tap

Amazon product review software places your feedback and product review requests on auto-pilot with professionally written messages, delivered to the right customers, at the right time for the right products.

Five star positive feedback

Win more
Buy Box

Which seller would
Amazon award the Buy Box to?

Amazon positive feedback comparison

Having more product reviews and stellar seller ratings allows you to beat your competitors to the Buy Box, even at higher prices.

Five star positive feedback

“I have been using Amazon feedback software, FeedbackExpress, for a month now and without question, my seller metrics are improving. The carefully worded emails they have produced are without question getting more customers to leave positive feedback and product reviews.”

Paul Simpson, Amazon FBA Seller

Five star positive feedback

Request feedback in
5 languages

With a free trial and
negative feedback notifications in every plan, you’ll be mastering your Amazon feedback in no time!

Try free for 30 days
No risk • No credit card required
Cancel at any time.